System Service Manager

Information Technology

Red Bull GmbH

Salzburg

System Service Manager

Red Bull GmbH

Information Technology

Salzburg

System Service Manager


RESPONSIBILITIES

VENDOR MANAGEMENT

It is your responsibility to develop the partner landscape to meet and exceed current and future requirements, while building a trusting and well-coordinated ecosystem of internal and external resources that can fulfill both current and emerging demands.

CONTRACT MANAGEMENT

You review and refine existing contracts, lead negotiations, and implement contractual improvements. You work closely with our internal experts and legal colleagues to establish a long-term foundation for sustainable vendor relationships.

CONSULTANT MANAGEMENT

As System Service Manager, you prepare a demand-driven consultant portfolio. This includes conducting performance reviews, tracking qualifications and skills, and providing recommendations to stakeholders. You onboard new consultants to enhance the available skillsets and ensure they can be effective from day one by offering onboarding sessions, templates, and procedures at scale.

OPERATIONS MANAGEMENT

You standardise and operationalise tracking across the service portfolio ensuring that service level agreements are maintained and aligned with support levels and stakeholder requirements. You ensure that the various support entities collaborate effectively and that all partners are utilised according to their strengths. You independently drive operational improvements and work closely with service owners to achieve significant enhancements in operations.

In this role you are responsible for managing all budgets related to the services within our team. This responsibility includes cost control, invoice processing, and budget planning in accordance with our company standards. You are expected to optimise expenditures and ensure that the budget is utilised in a manner that is both sustainable and profitable for the company.

BUDGET MANAGEMENT

EXPERIENCE

Your areas of knowledge and expertise that matter most for this role:

IT-related degree, or a degree in economics or law with a strong affinity for IT At least 3 years of professional experience in a similar position Fluent English skills, German is a plus Extensive experience in budgeting and cost management  Demonstrated experience in contract management and negotiation skills Strong commitment to standardizing and streamlining approaches and processes Excellent communication skills and a proven ability to build sustainable relationships High level of self-responsibility and reliability paired with a structured, analytical and diligent work style and a strong learning agility

JOIN THE TEAM

Got what it takes?

In your application we want to see your personal style - what makes you tick and why you think your next opportunity is here with us.

Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2,471 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary. As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.